Digital has empowered customers to have access from pizza to music tutorials in a few taps. Why should financial services be any different? Today, ‘instant’ is a customer habit. How can banks and financial make digital account opening Simple, personalized and fast.
Insurance Journeys: How to Lead in Digital Transformation, Engagement and Experience
The average lifespan of top insurance companies in S&P 500 is getting shorter and shorter every year. Traditional business models that focus on agents and distributors are getting battered with disruptive end to end digital journeys. And rightly so. Anyone, meeting pre-requisites, can buy a tailored insurance with a few clicks. With a lower... Continue Reading →
Banking Journeys: Go Digital, Be Invincible
Legacy systems of traditional banks are unpacking tensions for the top management. While customers and competition are flying to the digital age and beyond, they are stuck back in the analog age. But the story is changing. Terrified of the fate that befell Blockbuster(Netflix), Nokia (Android), Taxi Services (Uber), Yahoo (Google), they are on the... Continue Reading →