Explore how you can engage customers with intelligent digital journeys
Cutting costs, gaining pricing power and cross selling products is the Holy Trinity life insurers are after. Digital is enabling insurance companies to deliver delightful customer experiences through journeys that are simple, quick and convenient. It eliminates misspelling, boosts transparency and empowers customers to get quotes and buy, manage, and renew policies online by themselves... Continue Reading →
The holy grail of service for insurance customers are tightly integrated care channels, seamless onboarding, and a unified 360-degree profile view. However, insurers undertaking this quest often stumble to adapt to emerging customer preferences, creating chaotic shambles instead of a cohesive omnichannel experience. How can your insurance business convert omnishambles into sweeping digital... Continue Reading →
The average lifespan of top insurance companies in S&P 500 is getting shorter and shorter every year. Traditional business models that focus on agents and distributors are getting battered with disruptive end to end digital journeys. And rightly so. Anyone, meeting pre-requisites, can buy a tailored insurance with a few clicks. With a lower... Continue Reading →
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